Advice for specific groups
Do you need ear wax removed before a hearing test?
Ear wax can affect hearing test results and ear impressions for hearing aids. When removal is needed first and how to plan the two appointments.
In short
- A thin layer of ear wax won't affect a hearing test. A blockage can make your hearing look worse than it really is.
- The audiologist looks in your ears first, and may postpone some tests or ear impressions if wax is in the way.
- NICE recommends removing wax that stops a clinician examining the ear or taking an ear impression.
- If your ears feel blocked, or you've had wax removed before, book removal a few days to two weeks before the test.
- Sudden hearing loss is different: get urgent advice rather than waiting for either appointment.
Usually not, unless the wax is blocking your ear. A thin layer of ear wax makes no difference to a hearing test, and the audiologist will look in your ears before they start. If wax is filling the ear canal, though, it can make your hearing look worse than it is, stop some tests being done and get in the way of impressions for hearing aids. If your ears feel blocked, or you've needed wax removed before, have them checked a week or two before the test.
Does ear wax affect a hearing test?
Only if there's enough of it to block the canal. Sound needs a clear path to your eardrum. A plug of wax soaks some of it up, so the quietest tones you can pick up during the test have to be a little louder than they otherwise would. The result is either a hearing loss on paper that isn't really there, or a real hearing loss that looks worse than it is.
A light coating of wax on the canal walls, or a little near the opening, lets sound straight through. Most people booked in for a hearing test don't need to do anything beforehand.
Wax in one ear only can make your two ears look different on the results. Audiologists take a difference between the ears seriously, so a blockage could lead to extra tests you don't need. For how much difference wax can make, see ear wax and hearing loss.
At a glance
- Does a little wax matter?
- No. Only wax that blocks the canal or hides the eardrum
- Who checks for wax
- The audiologist looks in both ears before testing
- When to book removal
- A few days to two weeks before the test
- Length of a hearing test
- Around 15 minutes to 1 hour, depending on the tests
What the audiologist checks first
Before any test, the audiologist looks into both ears with an otoscope or a small camera. They're checking that the canal is clear, that they can see your eardrum and that nothing looks inflamed or infected. If wax is hiding the eardrum or blocking the canal, they'll tell you, and may suggest having it removed before some or all of the tests.
How much wax matters depends on which tests you have. The NHS describes several, and you may not need all of them:
| What happens | How wax can affect it | |
|---|---|---|
| Pure tone audiometry | You listen to beeps through headphones and press a button or raise a hand each time you hear one | A blockage can make your hearing look worse than it is |
| Bone conduction | A small vibrating pad behind the ear sends sound through the bone to the inner ear | It bypasses the ear canal, so a gap between this and the headphone result can point to a blockage |
| Tympanometry | A soft probe in the ear changes the air pressure to see how the eardrum moves | It needs a clear canal and a good seal, so wax can give a misleading result |
| Speech tests | You repeat words played at different volumes | Words can sound quieter through a blocked ear, just like the beeps |
Ear impressions for hearing aids and earmoulds
If you're being fitted with a hearing aid that uses a custom earmould, or one that sits inside the ear, the audiologist will take an impression of your ear canal. They place a small foam or cotton block in the canal to protect the eardrum, then fill the canal with a soft silicone paste that sets in a few minutes.
Wax causes two problems here. The block and the paste can push it further towards the eardrum, and the finished impression takes the shape of the wax rather than your ear, so the mould may not fit well. That's why NICE guidance for the NHS recommends removing wax when it prevents an ear impression being taken. The same goes for impressions for custom swim plugs, musicians' earplugs and in-ear monitors.
After a hearing aid is fitted, some audiologists check how it performs with a thin probe tube placed in your ear canal. Wax gets in the way of that too. If you already wear aids, our guide to ear wax and hearing aids covers keeping both in good order.
When to have ear wax removed before the test
It's worth having your ears checked before the test if:
- your ear feels blocked, full or muffled
- you've needed ear wax removed before
- you wear hearing aids, earplugs or in-ear headphones most days
- you're having impressions taken for hearing aids or custom earplugs
- an audiologist, nurse or GP has told you there is wax in your ears
If your ears feel clear, you've never had trouble with wax and nobody has mentioned it, you can usually go straight to the test. The audiologist will tell you if they see a problem.
Drops aren't a last-minute fix. They work slowly, and it can be a couple of weeks before softened wax clears. If you plan to use them, start in good time and mention it to the audiologist.
How to plan wax removal and a hearing test
A little planning saves a wasted trip:
- Ask the hearing service first. When you book the test, ask whether they check for wax and whether they can remove it on the day. Some hearing centres offer both in one visit, usually charging separately for the removal.
- If not, book removal separately, a few days to two weeks before the test. That leaves time to go back if the wax is too hard to clear in one visit, and for any tenderness to settle.
- Soften the wax if you're asked to. Some clinicians want a few days of olive oil drops first, particularly before irrigation. Our guide on how to use ear drops explains the technique.
- Leave your ears alone in between. No cotton buds, and follow any advice about keeping water out.
- Tell the audiologist when and how the wax was removed, and mention any ringing, dizziness or soreness.
The removal visit itself is described step by step in what happens at an ear wax removal appointment, and microsuction vs irrigation compares the two main methods.
Find a clinic
Hearing test coming up?
If your ears feel blocked, search by town or postcode for an ear wax removal clinic and get them cleared first.
NHS and private hearing tests: who removes the wax?
On the NHS, you're usually referred for a hearing test by your GP, who may look in your ears first. If there's wax, you may be asked to have it removed before the audiology appointment. Many GP practices no longer offer ear wax removal, so that can mean a community service or a private clinic. Our guide to ear wax removal on the NHS explains what's still available.
Adults can also have a hearing test with an audiologist at many large pharmacies and opticians, often without charge. Some of these offer wax removal as a separate paid service. Private prices vary a great deal, and our guide to ear wax removal costs has typical ranges. Microsuction is widely offered, and you can find ear wax removal clinics near you or browse by town.
If removing the wax brings your hearing back
Sometimes the whole reason for booking a hearing test turns out to be a plug of wax. If your hearing is back to normal and you had no other symptoms, ask the audiologist if you still need the test. Keep the appointment if your hearing still isn't as clear as you'd like, if one ear seems different from the other, or if you have ringing or buzzing that hasn't gone away. Ringing that lingers is covered in ear wax and tinnitus.
Don't wait for a hearing test if you have
- sudden hearing loss in one or both ears
- hearing that has got worse over a few days or weeks
- pain, discharge or bleeding from the ear
- severe dizziness, or ringing that started suddenly along with hearing loss
Ask for an urgent GP appointment or contact NHS 111. Sudden hearing loss may need treating quickly.
Common questions
Can I use olive oil drops the night before a hearing test?
They won't help much at that stage. Oil softens wax slowly, over several days, and softened wax still blocks the canal until it works its way out or is removed. If you think your ears are blocked, get them checked well ahead of the test instead. If you have been using drops recently, tell the audiologist.
Will the audiologist remove my ear wax?
Some can and some can't. Many independent hearing centres and some high street audiologists offer wax removal, usually for a separate fee, while NHS audiology departments vary in what they do. Ask when you book, so you know whether to arrange removal somewhere else first.
How soon after wax removal can ear impressions be taken?
Often on the same day, if the canal looks healthy once the wax is out. If the skin is red or a little sore, the audiologist may prefer to wait a few days before filling the canal with impression material. Having the wax removed a few days before your impression appointment usually avoids the problem altogether.
Does ear wax affect an online hearing check?
Yes, in the same way. An online check or hearing app plays tones or words through your headphones, so a blocked ear can drag the result down. These checks are a useful first step, but they can't look in your ears. A poor result is worth following up with a full hearing test once wax has been ruled out.
Treatments mentioned in this guide
Microsuction
Gentle suction under magnification