Symptoms and related problems

Can ear wax cause hearing loss?

Ear wax is one of the most common causes of muffled hearing, and one of the easiest to fix. How much difference it makes and when to test further.

7 min read Updated By the
A hearing aid worn behind the ear

In short

  • Yes. A plug of wax that fills the ear canal stops sound reaching the eardrum properly, so hearing on that side goes dull.
  • This is called conductive hearing loss. The inner ear isn't damaged, which is why hearing usually comes straight back once the wax is removed.
  • Wax typically affects one ear and comes with a blocked or full feeling. Gradual loss in both ears is more often down to age or noise.
  • Sudden hearing loss is never something to put down to wax without advice. Ask for an urgent GP appointment or contact NHS 111.
  • If your hearing doesn't come back after wax removal, see a GP and ask about a hearing test.

Yes. Ear wax is one of the most common reasons for hearing loss, and one of the easiest to put right. A plug of wax that fills the ear canal stops sound reaching the eardrum properly, so everything sounds muffled, usually in one ear. Hearing normally comes back as soon as the wax is removed. If it doesn't, you need a hearing test.

How ear wax affects your hearing

To hear, sound has to travel down the ear canal to the eardrum, which vibrates and passes those vibrations through three tiny bones to the inner ear. Anything that blocks sound on its way through the outer or middle ear causes what is called conductive hearing loss. Wax is the most familiar example. You will find this and other terms explained in our ear care glossary.

The good news is that the inner ear, where sound is turned into nerve signals, isn't affected. That is quite different from the hearing loss that comes with age or years of loud noise, which is caused by wear to the delicate hair cells of the inner ear and can't be reversed.

Wax and hearing at a glance

Type of hearing loss
Conductive: sound is blocked on its way to the eardrum
Usually affects
One ear, although both can block
After removal
Hearing normally returns straight away
If it doesn't return
See a GP and ask about a hearing test

How much hearing can ear wax take away?

It depends how much of the canal is blocked. Surprisingly little sound needs to get through for you to hear fairly normally, so a canal can be mostly full of wax without you noticing anything. The effect usually shows up when the last small gap closes, often after water gets in and the wax swells.

At that point hearing on the blocked side can drop quite noticeably. People describe it as like wearing a foam earplug: quiet voices disappear, the television needs turning up and phone calls on that side become hard work. Even with one good ear, following a conversation in a busy room gets harder.

If you already have some age-related hearing loss, wax on top can make a surprising difference. Someone who was coping well may suddenly start to struggle, and a hearing aid may stop helping, because the wax is blocking the sound it produces. As the NHS points out, someone else may notice a hearing problem before you do.

Even a mild loss in one ear is tiring. The NHS lists feeling tired or stressed from having to concentrate while listening among the common signs of hearing loss, and people with a blocked ear often say exactly that: conversations take more effort, and busy places become draining. That alone is a good reason not to put up with a blocked ear for weeks on end.

Is it wax or another kind of hearing loss?

The pattern of symptoms gives some useful clues. The NHS describes wax as typically causing difficulty hearing in one ear with itchiness and a blocked feeling, while gradual loss in both ears is usually down to ageing or noise damage.

Wax compared with age or noise-related hearing loss
Ear wax Age or noise-related
How it starts Often suddenly, or after a shower or swim Slowly, over months or years
Which ears Usually one Usually both, fairly evenly
How the ear feels Blocked, full, sometimes itchy Normal. No blocked feeling
Your own voice Sounds louder or boomy Sounds much the same
Typical difficulty Everything sounds muffled, as if through an earplug Following speech, especially in noisy places
What helps Softening drops or wax removal A hearing test and, often, hearing aids

Many people have both. NICE guidance for the NHS says that anyone who comes to a GP with hearing difficulties for the first time should have impacted wax and ear infections ruled out before being sent for a hearing assessment.

Ask for an urgent GP appointment or contact NHS 111 if

  • you suddenly lose hearing in one or both ears
  • your hearing has been getting worse over the last few days or weeks
  • you have hearing loss along with earache or discharge from the ear

Sudden hearing loss can need treatment quickly. NICE guidance says that hearing loss which developed over 3 days or less within the past month, and isn't explained by wax or an infection, should be seen by a specialist within 24 hours. Don't assume it is wax. Go to A&E or call 999 if hearing loss comes with weakness on one side of your face.

Does hearing come back after ear wax removal?

In most cases, yes, and straight away. Many people are startled by how loud and clear things sound as they leave the appointment. Your own voice, the rustle of your clothes and the sound of chewing can all seem strangely sharp for a day or so while your brain gets used to hearing properly again.

Sometimes hearing doesn't come back fully, for one of a few reasons:

  • Some wax is left behind. A very hard plug may need a few more days of drops and a second visit.
  • The canal is a little swollen or damp after removal. This usually settles within a day or two. Our guide to aftercare after wax removal explains what is normal.
  • There is fluid behind the eardrum, for example after a cold.
  • The wax was hiding another hearing loss that you hadn't noticed, often the gradual, age-related kind.

The NHS advises seeing a GP if you have had treatment for an ear wax build-up and your hearing hasn't come back.

When to get your hearing tested

Wax removal and a hearing test do different jobs. Removal clears the canal. A hearing test measures how well your ears and hearing nerve are working, and it is the only way to find out whether there is something else going on.

It is worth arranging a test if your hearing still seems poor after the wax has gone, if you have noticed a slow change over months or years, or if people keep telling you the television is too loud. A GP can refer you to an NHS audiology service, and the NHS notes that some pharmacies and opticians offer free hearing tests.

If you know you tend to build up wax, have it cleared a week or so before the test. Wax can affect the results, and it has to come out before anyone can take impressions of your ears for hearing aids. Our guide to ear wax and hearing tests covers the timing.

Hearing aids and ear wax

Hearing aids and wax don't get on. An aid or earmould sitting in the canal stops wax working its way out and pushes some of it back in each time you put it in. The result is a cycle many wearers know well: wax builds up, the aid starts whistling or sounds weak, and hearing seems to be getting worse when the real problem is a blockage.

Cleaning the aid every day, changing wax guards when they look clogged and having your ears looked at whenever the aid seems to lose power will save a lot of frustration. Our guides to ear wax and hearing aids and ear wax in older adults have practical routines.

If you do need wax removed, clinicians most often use microsuction or electronic irrigation. Our comparison of microsuction and ear irrigation explains the difference.

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Common questions

Can ear wax cause permanent hearing loss?

Wax on its own doesn't damage the inner ear, so the hearing loss it causes goes once the wax is removed. Permanent damage is very unlikely and usually comes from something else, such as injuring the eardrum while trying to dig wax out at home. If your hearing hasn't returned after the wax has been cleared, something other than wax is probably involved, and a hearing test is the next step.

Will an audiologist remove my ear wax before a hearing test?

It depends where you go. Some hearing centres and audiology services remove wax themselves, while others will ask you to have it cleared first and rebook. Ask when you make the appointment. Our guide to ear wax and hearing tests explains how to plan the two.

Can ear wax cause hearing loss in children?

It can, but it isn't the most common reason. In young children, hearing that comes and goes is more often down to glue ear, where fluid collects behind the eardrum, or an ear infection. A child who seems not to hear well, speaks loudly or asks for the television to go up should see a GP. Our guide to ear wax in children explains more.

Is it safe to use ear drops if I already have hearing loss?

Usually, yes, as long as your eardrum is intact and you don't have grommets. Your hearing may feel slightly worse for a day or two while the drops soften the wax. Take hearing aids out before putting drops in and leave them out for a while afterwards so the oil doesn't get into the aid. Ask a pharmacist if you are unsure.

Can wax in one ear make it hard to tell where sounds are coming from?

Yes. Your brain works out where a sound is by comparing what reaches each ear. When one ear is blocked that comparison is thrown off, so you may turn the wrong way when someone calls you, or find it harder to pick out a voice in a noisy room. It improves once hearing is equal again.

Treatments mentioned in this guide

Sources

  1. Hearing loss (opens in a new tab) NHS
  2. Earwax build-up (opens in a new tab) NHS
  3. Hearing loss in adults: assessment and management (NG98) (opens in a new tab) National Institute for Health and Care Excellence, recommendations 1.1.1, 1.1.2 and 1.2.1, 2018
  4. Earwax: Clinical Knowledge Summary (opens in a new tab) National Institute for Health and Care Excellence

Written by the Ear Wax Removal UK editorial team. First published , last updated .

This guide is general information about ear health. It can't diagnose what's going on in your ears or replace advice from a pharmacist, GP or hearing care professional who has looked in them.

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